The Future of Regulatory Compliance: Exploring AI-Powered Solutions
Explore how AI-powered RegTech is transforming compliance in our latest blog post. Learn how Op Central’s tools help businesses work smarter.
News, updates, business tips and stories.
Explore how AI-powered RegTech is transforming compliance in our latest blog post. Learn how Op Central’s tools help businesses work smarter.
Explore how Op Central’s AI Enterprise Management System & Software revolutionises compliance, enhances efficiency, and drives business improvement.
Explore how AI enhances risk management and compliance in business, offering predictive modelling and streamlined operations for operational...
Explore how AI is revolutionising compliance management and how Op Central’s innovative solution can transform your business operations.
Discover the ease of creating and maintaining SOPs with Op Central’s AI-powered software, ensuring operational excellence for your business.
Delve into Op Central’s AI-driven platform for a comprehensive approach to SOP management and compliance in the modern business era.
Prepare your business for 2024 - from prioritizing the employee experience to harnessing cutting-edge AI, managers globally are shifting their...
The need for effective mental health safety protocols in the workplace is more prevalent now than ever. Discover how Ideagen Op Central can empower...
In the digital era, integrating Artificial Intelligence (AI) in business operations has transitioned from a novelty to a necessity. The adoption of...
In an ever-evolving business landscape, staying compliant is not just a legal necessity; it's a competitive advantage. AI-driven compliance...
The fast-paced, ever-evolving landscape of Human Resources has found a steadfast partner in Artificial Intelligence (AI). From talent acquisition to...
Discover the power of Kaizen Principles in achieving operational excellence for multi-site businesses and franchises with Ideagen Op Central.
Learn the importance of strong company culture for multi-site businesses and how Ideagen Op Central's operational software can empower your...
Discover the key to nurturing a flourishing business with Ideagen Op Central's AI-Powered Tools.
Transform your business with AI language models, revolutionising operations, boosting productivity, and streamlining content creation using Ideagen...
Introduction: In the world of franchise businesses, operational consistency is the key to unlocking the potential for success and growth. It is the...
Ideagen Op Central is an AI-powered global software platform that helps businesses manage their daily operations. With a variety of tailored modules,...
Explore how you can innovate with the future of AI in business.
Discover the abundant benefits of Ideagen Op Central's AI content creation solutions, releasing March 6, 2023.
Join Ideagen Op Central's CEO, Josh Cairns, as we unveil the release of our exciting new AI-powered content creation features.
In a world where consumers are becoming increasingly conscious of their environmental impact, QSR operators have a responsibility to ensure their...
Our support team get a lot of great questions from our clients every day and we figure, everyone deserves to know the answers to these great and...
There's nothing better to get into the Holiday spirit than by decorating your home. A few glittery ornaments here, some strings of pretty lights...
As businesses, we know that the Christmas break is important for employees and staff alike. Even the boss needs a break which will have them...
In light of recent cyber security breaches, we would like to give everyone a bit of an overview of Ideagen Op Central's data security. This is just a...
Whether you’re a new employee or a manager looking for ways to bring your team together, staff training is an opportunity that can help everyone in...
The digital revolution is accelerating and transforming every industry and organisation. To stay ahead, you need to transform your business. This...
October was choc-full (get it!? 🍫) of new product feature treats, read all the details below so you don’t miss out! That would be scary 👻 Ever...
Our support team get a lot of great questions from our clients every day and we figure, everyone deserves to know the answers to these great and...
It’s Giorgia here, your spooky story director for the spooky season. I’m here to tell you what can happen when you don’t properly take care of your...
Employees are the foundation of any organisation. Employees provide the labour and know-how required to run a business. They also help drive business...
Artificial intelligence (AI) is making its way into many different industries, and for good reason. It can solve some of the world’s most complex...
Numerous QSRs are having a difficult time running their restaurants effectively while still maintaining food quality, cleanliness, and good service....
Our support team get a lot of great questions from our clients every day and we figure, everyone deserves to know the answers to these great and...
Tis the season for re-energising, turning a new chapter and a spring clean. It's the perfect time to clear out clutter - out with the old, and in...
Audits are an essential part of running a successful multi-site business. Audits help your business maintain quality control, improve compliance and...
Business success rests on a solid foundation. Without the right foundation, you’re likely to have difficulty achieving long-term business success....
Quality control is one of the most important aspects of running a successful business. If your products or services are of poor quality, you’ll lose...
The QSR industry is no stranger to bulk recruiting. One can say that it is a regular occurrence for foodservice companies to start looking for...
Our support team get a lot of great questions from our clients every day and we figure, everyone deserves to know the answers to these great and...
Today’s new franchisors need to create a unique selling proposition that stands out from the pack. Unfortunately, this is getting harder with so many...
Ideagen Op Central’s surveys feature is more than just surveying your staff to see if they are happy Surveys are only as powerful as the system...
Competency management systems can seem like a confusing topic. With so many different systems and so much information, how do you know which one is...
Despite the fact that the hospitality business is no longer plagued by pandemic recruiting restrictions, finding and hiring top talent still...
The best way to measure your organisation's success is by tracking business metrics. This article will explain why you should track and measure...
Customer satisfaction is a term that seems to crop up everywhere these days. It’s not just a buzzword either – it’s an essential business metric that...
Creating a culture of collaboration and trust is no easy feat. While many companies work tirelessly to promote an inclusive environment, some...
Creating a training quiz is an excellent opportunity to test your learners’ knowledge and skills. It can help you determine the learners’...
Workplace injuries cost the world’s economy $1 trillion every year. In fact, in Western industrial countries, worker health and safety spending is on...
Risk management is an important part of running a business. Without a doubt, many businesses would fail if they didn’t have a plan for dealing with...
Internal standards are a challenge enough for QSRs, but when you factor in compliance with government regulations and other external standards, the...
The benefits of online training are clear: it's accessible, affordable and convenient. But with all its benefits come challenges. One of the biggest...
Here's some of my favourite examples of how Ideagen Op Central's User Groups functionality can help personalise your content and increase user...
Inconsistency can be costly for your business, but you can avoid it. The challenge in multi-site businesses is multiple sources of truth for...
Quality management systems (QMS) are important for any business that wants to ensure the highest standards of quality, increase efficiencies, reduce...
When it comes to ensuring that your employees are satisfied with their work, nothing is more important than measuring and understanding employee...
With so many SaaS providers in market, here's our breakdown at how Ideagen Op Central's modular approach brings together the QMS solution.
Forms are such a powerful tool and they have a lot of different uses. They can be used for feedback, checklists, payroll and HR, general information,...
If the customer is always right - or always comes first at least - then focusing on creating better customer experiences has to be extremely...
Speed of service often takes precedence over quality for quick service restaurants (QSRs). In order to turn a profit, fast food chains have to move...
Implementing a new system at an established organisation always appears to be a really daunting task. It’s often something we just put in the ‘too...
Implementing a new system at an established organisation always appears to be a really daunting task. It’s often something we just put in the ‘too...
Your operations manuals (ops manuals) are the lifeblood of your business. Without them, none of your employees can be expected to know what is...
Ideagen Op Central has a Deputy integration available to all Ideagen Op Central customers! Make people management seamless and take the user...
Compliance checks are a necessary part of any business operation, but they can be costly and time-consuming. From scheduling visits to traveling to...
Op Central has a Deputy integration available to all Op Central customers! Make people management seamless and take the user experience to new...
If there’s one thing we learned from this year's National Franchise Convention, it’s that a franchisor is nothing without their franchisees.
Recent amendments to the Franchising Code of Conduct were made to bring in the Franchise Disclosure Register.
After the past few years, all businesses want to do is focus on growth now as they haven't been able to during the height of the pandemic.
Business owners and staff alike know how dynamic and ever-changing the restaurant industry is. A new CRM to help with customer management.
Working from home is now an expectation for most businesses to offer and the majority of office workers will be doing at least 1 day a week at home.
Full company-operated businesses will tell you that franchising your business is a big mistake as you will lose control of the business, brand and...
Your portal’s dashboard is the first thing a user sees when they login so you want to make the most of it right? Great place to build a community for...
The more you expand your business and the more locations you open, the harder it is to ensure consistency. Without consistency across all of your...
Operations manuals are rarely something that sits at the front of your mind and many businesses don’t realise how crucially important their...
At Ideagen Op Central, we are constantly talking about Single Point of Truth (SPOT) content and the power of having a SPOT.
Enterprises - small and large - rely on state-of-the-art software to automate and manage the difficult aspects of their business.
Forging strong business relationships is a great way to inspire long-term growth, foster industry connections and add more value to your offering.
Even the best Learning and Development teams can often have trouble delivering content to an entire network of learners and getting them to actually...
With approximately 500 people in attendance and it being one of the first post-covid events for many of us, there certainly was a buzz in the air.
With employee satisfaction being relatively low over the past few years, we have to wonder what can be done to improve employee engagement?
There are many unique challenges you will face as a business owner of a chain of restaurants and not all of those challenges are going to be easy to...
When it comes to improving safety, looking at policies and procedures probably isn’t your first thought! Let’s delve into why that is.
For too long, the focus has been on identifying the low performers and high performers in franchising, but we really need to be examining what is...
This time last year, we did our first installment of ‘Software Superstars’ and loved it so much we decided to make a tradition of it!
You undoubtedly have a lot of goals for this year, but improving safety and reducing risks should always be one of your top priorities.
ANZ-Roy Morgan’s Consumer Confidence survey has indicated that consumer confidence has dropped a great deal.
All aspects of business are constantly changing and recruiting is no exception to that. Over the past two years we have experienced dramatic changes...
Both growing and established multi-site enterprise businesses need systems they can trust with every aspect of their business.
Both growing and established multi-site enterprise businesses need systems they can trust with every aspect of their business.
From spending most of the past 2 years in and out of lockdowns and experiencing lots of major changes to the way we work, many workplaces have seen...
It’s now time for the final part in our ‘explained series’! The final edition will touch on People Central, the home of all your HR and people...
When you are running a business, you may often think about what you can do better and how you can be the best business you can possibly be.
There are so many options for advertising your new job, that it’s nearly impossible to know where the best place to advertise will be!
Even the most “by-the-book” companies should always be vigilant of compliance breaches. Breaches may not always be front of mind.
We’re seeing a definite impact from the Great Resignation in Australia now. Lots of people are quitting or considering leaving their jobs.
Welcome to part 4 in our ‘explained series’! In this month’s addition to ‘explained’ we’re discussing Connect Central, our favourite Connect Central...
Large organizations with multiple sites are always going to be concerned with the continuity of the brand. Is my store in Melbourne doing the same...
The Covid-19 vaccine rollout has quickly been gaining momentum over the past few months as Australia scrambles to get back on track and open back up...
Vax Central is the safe and secure vaccination tracking system helping businesses manage staff vaccinations.
What started out as an overseas phenomenon, has fast become commonplace ‘down under’. Employees are leaving their jobs in droves!
In this month’s addition to the series, we’re discussing Audit Central; what it is, some of our favorite features of the module and why the module...
Melbourne based software firm, Ideagen Op Central, today announced a new sponsorship of Villawood Bendigo Spirit; Bendigo’s own Women’s National...
We are very excited to be able to announce a brand new module added to our product suite! People Central will encompass all things, well, people.
We know pretty well that getting going with a new system can be a difficult process. Often our clients will come to us asking how they can roll the...
If you’ve been reading our blog, then you know it’s time for part 2 of our ‘explained series’. Today, we’re taking you through Learn Central.
Trust can act as one of the biggest deterrents for consumers. If they don’t trust a brand, they are unlikely to trust that brand’s products or...
Every business faces a number of risks each day they operate. From an occupational health and safety risks, to compliance breach risks.
Many organisations have chosen to adopt eLearning over the past couple years, as it offers a flexible and scalable solution to the challenges of...
With such an expansive product suite with many capabilities, we often find it hard to explain just what each module does!
Workers are becoming increasingly concerned with work-life balance. More and more people are rejecting the romanticisation of long working hours.
Sites (restaurants, stores, etc.) have always been under pressure to perform well and meet targets. This pressure has only increased in recent times...
There are many ways a potential hire might come across your listing. Maybe they’re job hunting on Seek, working with a recruiter or perhaps they...
Employees are increasingly concerned about developing their skills and expanding their knowledge base.
Dealing with underperforming employees can be difficult and quite uncomfortable even for experienced managers. If an employee is underperforming,
We released the new Shout Outs widget to add to your dashboard and we are so excited to announce more ways to improve your Ideagen Op Central...
If you’ve noticed a drop off in employee engagement at your workplace, you’re not alone. Research has shown that in 2020, 80% of employees were...
Too often, companies utilise too many communication points. We meet via Zoom or Microsoft teams, we email, we set tasks on a task management system,...
At Op Central, we constantly strive to improve our systems and provide our clients with the best user experience possible.
SOP Central has been one of our most beloved product suites due to its unparalleled ability to sync up communications, modernise policies and...
Whether you are a franchisor or the owner of a business with multiple sites, self-auditing should be top of mind. Conducting site audits is essential...
It’s been some time now since Google announced they were removing third-party cookie capabilities from their browser, but are we ready for the ‘death...
If you’re in franchising, you’re probably pretty familiar with the Australian Franchising Code of Conduct.
It’s high time to consider the customer retention strategy as king! Today, we’re looking at why you need a customer retention strategy and what it...
In this blog, we are going to talk about what causes workplace burnout and how we can resolve and reduce burnout.
Giving feedback has long been considered a negative. As the giver of feedback, we tend to feel uncomfortable and will try to avoid it wherever...
Most of us would agree that learning needs to be continuous in the modern workplace. The business environment changes daily and therefore we need to...
It’s all good and well to find a franchisee to run your amazing business, but they have to be the right franchisee!
A Learning Management System (or LMS) is a strategic investment for businesses wanting to upskill their team, improve compliance and support...
We don’t all have that design eye, but we know what visually appeals to us and what doesn’t, right? Design can often be overlooked as just something...
Employee satisfaction is a lot better for your business than you might think. Happy employees are more productive, less likely to take time off, are...
It is not enough to run a great business. Consumers are crying out for sustainable businesses now! Globally, 55% of consumers are willing to pay more...
It’s no secret that things have changed since the onset of the global pandemic. Many of us were strangers to wearing masks and I know that we weren’t...
We know that as a franchisor or a business with multiple sites, you’re going to be concerned with brand continuity. A lack of brand continuity can...
Due to the Covid-19 pandemic, we are beginning to realise that some of the old work rituals might not be as relevant as we had once thought.
We’ve all been guilty of taking on too much at one time. We like to think we’re all superheroes and that nothing can break us. Well the truth is, if...
Training and onboarding staff is the most crucial part of hiring. This is because it sets the pace for a new employee’s time at the company and is...
Whether you are a business owner looking to franchise or an experienced franchisor looking to expand even further, you will be wanting to set...
From seeing The Office, we know that staff meetings can often spiral into complete time wasters! However effective team meetings are a great way to...
If you’re in business, you are probably already on social media. The 2018 Sensis report indicated that 60% of large businesses and 47% of small to...
Whether your franchise is reasonably small or conquering the market, there is always room for growth! Business growth may not necessarily come...
Motivation is essential to daily functioning. You need the motivation to get out of bed, to go for that gym session and to actually go to work.
Today, we are taking a look at some of our software superstars who are using our systems to their advantage during the Covid age.
Organisation in the workplace is often something overlooked and it is vital to becoming more productive. People think that organisation is more of a...
If you’re asking yourself what kind of manager you are or what kind you should be, you’re not alone. All managers need to consider their very own...
Customer service is one of the most important parts of any business, so you need some service superheroes on your team! I’m sure that if you’re...
Last Friday, Snap Print & Design introduced ‘Snap Print-Design, Powered by Canva’ across Australia. This exciting collaboration with Canva adds a...
If you aren’t doing so already, you need to be conducting employee engagement surveys. Sure, you could use big data to measure and analyse employee...
Managing a remote team can be a challenge and whether you think your team may completely return to the office or not, considering remote work is a...
Every year at Christmas the significant increase in retail foot traffic creates the need to hire a number of casual employees to meet the demands of...
There has never been a tougher time for Australian franchise businesses than what they are facing right now. After several years of wage scandals, a...
COVID-19’s business impact is abundantly noticeable on a global scale. Business models and operations may have fundamentally changed forever.
Franchisors all over Australia are looking for smarter ways of working during this time of reduced revenues and increased restrictions.
The best businesses, relationships, people , sports, etc. didn't become that great overnight. They adopted a culture of embracing opportunities for...
COVID 19 has presented operational challenges for every Australian business. Even the very best businesses have had to discover new ways to keep...
In these times of global uncertainty, Snap Printing has continued to invest in the development of systems and operational infrastructure which helps...
Whether your business has been forced to shut down entirely, operate with minimal staff or work from home, lockdowns across Australia have created...
In response to the Coronavirus COVID-19 crisis, Op Central is proud to announce a $200,000 franchise relief fund to help the thousands of businesses...