Franchise Operations Software

Reduce the cost, complexity and risks of running a franchise network.

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Welcome to Op Central

Op Central is the software platform trusted by the world’s smartest franchise and multi-location groups. Op Central helps to reduce the cost, risk and complexity of operations across an entire network of locations.

Op Central makes small work of big business tasks – from policy updates to staff training, compliance monitoring, reporting, communications and more.

Streamline your compliance obligations so the you can focus on growing a business that’s more consistent, more efficient and infinitely more scalable.

Everyone’s Talking About Our SOP Software

When you choose Op Central, you’re in great company. Our operations management software is used by some of the biggest brands in franchising. Our customers love using our platform – and you will too!

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Franchise Ready

Op Central is the trusted choice for franchise and multi-location groups seeking operational excellence, transparent reporting and improved compliance across their entire network.

Are you ready to see Op Central in action?

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Feature Highlights

There are a million reasons to love Op Central. Here are just a few of our favourite features.

Dynamic Operations Manual

A real-time, dynamic operations manual which auto-notifies relevant people when policies are updated and tracks sign-offs.

Training

Create and deliver structured training programs featuring elearning, assessments, manager sign-offs and advanced drill-down reporting.

Auditing & Compliance

Empower field staff to conduct recurring audits to track performance and improve performance of each location.

Communications

A series of communication tools to keep your team collaborating, sharing ideas and solving problems together.

Onboarding

A series of communication tools to keep your team collaborating, sharing ideas and solving problems together.

Surveys

Capture and report on information such as customer satisfaction, staff engagement and much more across all of your locations.

Purchasing

Allow local teams to browse items and place internal purchase orders for items which are distributed through head office.

Support Desk

A fully-fledged ticketing system to allow support team to give local teams the support they need, and keep a paper trail the whole time.

Local Area Marketing

Allow local operators to create their own localised marketing materials using approved dynamic data templates.

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