Multisite management software

Franchising does not have to be difficult, expensive, disorganised or risky. Ideagen Op Central helps you keep consistency across your franchise network, allowing your franchise group to grow.

Live Demo

Join the smart franchise groups.

  • Justcuts
  • Eleven
  • Snap
  • Bedshed
  • Cheesecakes
  • Degani

Franchising Code of Conduct compliance

Over recent years, the franchising sector has undergone a significant regulatory review, a senate enquiry, a flurry of negative media and more. But the sector is stronger, more resilient and better prepared for success than ever before. The importance of complying with the franchising code of conduct is critical, for franchisors and franchisees to avoid regulatory consequences.

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Keep it consistent with standard operating procedures

Growth is great and it's the goal of any ambitious franchisor, but doing so with control is essential to the overall mission and sustainability of the franchise group. The standard operating procedures of a franchise group are "the playbook" which will ensure that the group grows in a controlled manner, without compromising the best-practices that have led to success in the first place.

Live Demo

Full oversight into franchisee performance and interactions

A franchise group faces several unique challenges that their corporately owned, multisite counterparts do not encounter. Managing the relationship between franchisee and franchisor is a critical component in franchising success. Ideagen Op Central helps franchisors track every interaction, log field visits, view important performance stats and track any expiring documents all in one place.

Live Demo

"Ideagen Op Central's system helps us to support our franchisees in an efficient and scalable manner. I recommend it to any business looking to team up with a smart and proven system that delivers results across multi-unit operations."


Degani

Darren Lane

FORMER CEO
DEGANI

"Ideagen Op Central is fantastic for all of our manuals, systems, processes and auditing. It's got everything that our studios need to run and operate a successful business. Ideagen Op Central saves us substantial time - allowing us to focus on growing the business."



Kxpilates

Aaron Smith

FOUNDER
KX PILATES

"We use Ideagen Op Central to share all of the information and resources that our franchisees need to operate their businesses to the highest standards in our industry."



BarryPlant

Mike McCarthy

CEO
THE BARRY PLANT GROUP

"The product is easy to use and very powerful from the perspective of driving operational consistency across our franchise network. We are always striving to better support our franchisees in any way we can, and Ideagen Op Central helps us to do that."



LTYB

Ben Fletcher

CEO
LISTEN TO YOUR BODY

"The whole self-auditing process only takes a few minutes and it allows us to maintain the highest standards in cake presentation, covid-safe practices and anything else that we need to help our franchisees with."



Cheeckscake

Ken Roseberry

CEO
THE CHEESECAKE SHOP

"Ideagen Op Central gives us the level of control we need across our franchise network to ensure that consistency of brand use and operations is always maintained."



Choice

Matt Taylor

MARKETING DIRECTOR
CHOICE HOTELS ASIA / PACIFIC

FAQ's

What is Ideagen Op Central?

Ideagen Op Central is the #1 all-in-one compliance management platform that centralises and transforms your operations. It helps to eliminate human error and improve efficiencies across your entire network.  Find out why multi-site business leaders love Ideagen Op Central.

Who is Ideagen Op Central suitable for?

Multi-site businesses from 5 to 50,000 locations will benefit from Ideagen Op Central, no matter if they are company owned or franchised. Ideagen Op Central has been built specifically with multi-site management in mind and we solve the problems that larger businesses encounter every day.

Why is Ideagen Op Central the best choice for my franchise business?

Ideagen Op Central has been built with the unique challenges the franchising industry faces in mind. The software:

Helps maintain compliance across your franchise network

Gives greater visibility into franchisee's overall performance and interactions

Connects with your favourite systems (e.g. Google Workspace, Deputy, MYOB, Xero and more)

Opens your business up for scalability

How is the Ideagen Op Central system purpose-built for franchises?

We have worked closely with the Franchise Council of Australia, franchise consultants and our clients in franchising for a number of years to best understand the needs of such a complicated sector. Our system has been developed to best protect the franchisor and serve its interests, with a strong focus still placed on connecting you with your franchisees.

How does Ideagen Op Central help my business?

The Ideagen Op Central platform creates a centralised source of truth for all of your operational processes and procedures. It can train your teams, automate notifications to team members, audit your sites, onboard your team members, track communications and finances and create consistency right across your network.

How secure is my data?

Data security is critical to us. Our in-house development team holds ISO:27001 and ISO:9001 certifications ensuring your valuable intellectual property is safe within the secure confines of our cloud infrastructure. More information about our data security management protocols is available upon request.

How does onboarding work?

Our dedicated Australian based Customer Success team will build out a tailored onboarding plan. Our easy implementation plans ensures you and your teams are up and running and launching on time.

I have multi-lingual teams, how does this work?

When you create content in Ideagen Op Central, it is auto-translated into more than 100 languages, ensuring that any staff members can access it at any time regardless of what their preferred language is.

Is there a minimum or maximium number of users?

No. We scale with you. We've started with businesses as small as 5 users, and worked and growth with businesses with thousands of team members stretching across the globe.

Do I need to purchase all the modules?

Absolutely not. Ideagen Op Central is built specifically to solve the problem your business has right at this moment. So if you need to focus just on your operations, or perhaps right now you need to lean into auditing, or maybe it's just training of your teams, we can work with you to ensure you focus on the areas that's right for your business.

My business has multiple brands, is there a way to manage this?

Yes! Ideagen Op Central has a multi-brand feature where you will have one portal and show different branding and materials to users based on which brand they are associated with.

What about customer support?

We don't have an NPS of 100 by chance! We're here to help. Ideagen Op Central has been developed with optimal user experience in mind, and our 5 start Google reviews prove it! It's unlikely that you'll need a hand with anything, but if you do, we have a great Australian based support team on standby ready to lend a hand.