Question of the month: August

Our support team get a lot of great questions from our clients every day and we figure, everyone deserves to know the answers to these great and often freq


Our support team get a lot of great questions from our clients every day and we figure, everyone deserves to know the answers to these great and often frequently asked questions! Every month, you'll see a favourite question, as chosen by our team, appear in our blog. Check out the best question we had in August:

Question

Are we able to set age-based reminders for users to update their compliance requirements in Ideagen Op Central?

For example, when a user turns 18, they may need to get a Working With Children's Check or First Aid certification in order to continue working.

Answer

Custom fields allow you to keep on top of regulatory requirements. You can set up a custom field to remind this user and/or their manager/franchisee at that location that compliance requirements need updating. You can even set the reminder to occur a couple of days before they come of age in order to ensure the compliance requirements are up-to-date before it's too late.

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