Kayla's Top Tips: October Feature Releases
October was choc-full (get it!? 🍫) of new product feature treats, read all the details below so you don’t miss out! That would be scary 👻 Ever...
Ideagen Op Central Blog
News, updates, business tips and stories.
Question of the month: October
Our support team get a lot of great questions from our clients every day and we figure, everyone deserves to know the answers to these great and...
Admin
Oct 31, 2022
A cautionary operations manual tale
It’s Giorgia here, your spooky story director for the spooky season. I’m here to tell you what can happen when you don’t properly take care of your...
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Oct 27, 2022
Why you should be prioritising employee engagement and how to engage your employees
Employees are the foundation of any organisation. Employees provide the labour and know-how required to run a business. They also help drive business...
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Oct 23, 2022
How artificial intelligence can simplify your business operations
Artificial intelligence (AI) is making its way into many different industries, and for good reason. It can solve some of the world’s most complex...
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Oct 17, 2022
Automated audits and keeping quality control for multi-site QSR's
Numerous QSRs are having a difficult time running their restaurants effectively while still maintaining food quality, cleanliness, and good service....
Admin
Oct 5, 2022
Question of the month: September
Our support team get a lot of great questions from our clients every day and we figure, everyone deserves to know the answers to these great and...
Admin
Oct 2, 2022
Kayla's Top Tips: System Spring Cleaning
Tis the season for re-energising, turning a new chapter and a spring clean. It's the perfect time to clear out clutter - out with the old, and in...
Admin
Oct 2, 2022
Creating effective location audits with Ideagen Op Central
Audits are an essential part of running a successful multi-site business. Audits help your business maintain quality control, improve compliance and...
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Sep 14, 2022
Why process documentation is so important for business success
Business success rests on a solid foundation. Without the right foundation, you’re likely to have difficulty achieving long-term business success....
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Sep 12, 2022
Five tips to maintain quality control in multi-site businesses
Quality control is one of the most important aspects of running a successful business. If your products or services are of poor quality, you’ll lose...
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Sep 6, 2022
3 tips for bulk recruiting holiday staff
The QSR industry is no stranger to bulk recruiting. One can say that it is a regular occurrence for foodservice companies to start looking for...
Admin
Sep 4, 2022
Question of the month: August
Our support team get a lot of great questions from our clients every day and we figure, everyone deserves to know the answers to these great and...
Admin
Aug 31, 2022
How to improve the franchisee experience - new owners need to know!
Today’s new franchisors need to create a unique selling proposition that stands out from the pack. Unfortunately, this is getting harder with so many...
Admin
Aug 31, 2022
The 5 best features of Ideagen Op Central's survey function
Ideagen Op Central’s surveys feature is more than just surveying your staff to see if they are happy ‍ Surveys are only as powerful as the system...
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Aug 21, 2022
Key components of a great competency management system
Competency management systems can seem like a confusing topic. With so many different systems and so much information, how do you know which one is...
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Aug 16, 2022
3 recruitment challenges facing the QSR industry
Despite the fact that the hospitality business is no longer plagued by pandemic recruiting restrictions, finding and hiring top talent still...
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Aug 9, 2022
How to track and measure success in your organisation
The best way to measure your organisation's success is by tracking business metrics. This article will explain why you should track and measure...
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Aug 8, 2022
How to successfully measure customer satisfaction (+ customer satisfaction survey template)
Customer satisfaction is a term that seems to crop up everywhere these days. It’s not just a buzzword either – it’s an essential business metric that...
Admin
Aug 1, 2022
Solving the problem of company communication
Creating a culture of collaboration and trust is no easy feat. While many companies work tirelessly to promote an inclusive environment, some...
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Jul 27, 2022
4 tips and tricks to make your training quiz a masterpiece
Creating a training quiz is an excellent opportunity to test your learners’ knowledge and skills. It can help you determine the learners’...
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Jul 21, 2022
Why you need to implement a Work Health & Safety System today
Workplace injuries cost the world’s economy $1 trillion every year. In fact, in Western industrial countries, worker health and safety spending is on...
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Jul 17, 2022
Managing corporate risks and protecting your business
Risk management is an important part of running a business. Without a doubt, many businesses would fail if they didn’t have a plan for dealing with...
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Jul 13, 2022
Staying compliant in a constantly changing regulatory environment
Internal standards are a challenge enough for QSRs, but when you factor in compliance with government regulations and other external standards, the...
Admin
Jul 12, 2022
Re-Imagining the live workshop: how to create a powerful, in-person experience
The benefits of online training are clear: it's accessible, affordable and convenient. But with all its benefits come challenges. One of the biggest...
Admin
Jul 12, 2022
Kayla's Top Tips: Personalising Content
Here's some of my favourite examples of how Ideagen Op Central's User Groups functionality can help personalise your content and increase user...
Admin
Jul 4, 2022
8 ways to maintain clear and consistent standards for QSR success
Inconsistency can be costly for your business, but you can avoid it.‍ The challenge in multi-site businesses is multiple sources of truth for...
Admin
Jun 28, 2022