Work Central

Standard Operating Procedure (SOP) Software in Australia

Seamlessly deliver the right content, to the right people, at the right time.

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Introducing SOP Software for Small Business – What is its Purpose?

The Problem

The Problem

Most businesses have conflicting instructional content across their operations manuals, training programs, employee handbooks, intranet and emails. This leads to inconsistent operational output and all of the associated risks (compliance, brand damage, slowed growth etc.).

The Solution

The Solution

With Work Central’s innovative and user-friendly Standard Operating Procedures software, there will always be only one SPOT (Single Point of Truth) for every policy, procedure, best-practice, recipe, and more. This is then mapped into your training programs, operations manuals, news articles, intranet blast outs, etc. When it's updated, a new version is created and auto-updated everywhere.

Policy / Procedure

Procedure

Policy / Procedure

Training Programs

Training Program

Training Programs

Operations Manuals

Operations Manuals

Operations Manuals

Email Updates

Email Updates

Email Updates

Intranet News Posts

Intranet News Posts

Intranet News Posts

The Problem

Most businesses have conflicting instructional content across their operations manuals, training programs, employee handbooks, intranet and emails. This leads to inconsistent operational output and all of the associated risks (compliance, brand damage, slowed growth etc.).

The Solution

With Work Central’s innovative and user-friendly Standard Operating Procedures software, there will always be only one SPOT (Single Point of Truth) for every policy, procedure, best-practice, recipe, and more. This is then mapped into your training programs, operations manuals, news articles, intranet blast outs, etc. When it's updated, a new version is created and auto-updated everywhere.

Procedure

Policy / Procedure

Training Program

Training Programs

Operations Manuals

Operations Manuals

Email Updates

Email Updates

Intranet News Posts

Intranet News Posts

Instructional Content Notifications

Whilst every business likes to believe that they're constantly seeking a better way of working, most find it very difficult to implement change. With Work Central’s SOP software for small businesses in Australia, any time a policy, procedure, best-practice, recipe, etc. is updated, everybody that is tagged as "required reading" is automatically notified via email and an app notification.

Optionally, you can require each "required reading" user to complete a short re-training with quiz based knowledge verification.

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Instructional Content Notification

SOP software with built-in online operations manual

Using Work Central's SPOT(Single Point of Truth) instructional content, your operations manual will function as a dynamic, living document. It is 100% searchable and accessible from any device any time. Each policy or procedure can hold rich media content including videos, images, tables and more.

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Rich media content

Build your policies, procedures and best practice instructional content using any combination of text, images, tables, videos, HTML embeds and other forms of rich media content.

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Quiz assessments for required reading

When you update any content in your SOP library, all users that it has been marked required reading for will be notified and required to sign-off to confirm that they have read and understood it. You can use any combination of quiz questions to verify that each person genuinely understands what is expected of them.

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Policy compliance reporting

When policies and procedures are updated in your SOP library or operations manual, anybody that has been marked as “required reading” on the updated content will be required to sign-off and complete the re-training. You can easily report on who is up to date, and who may be exposing the business to any risk of non-compliance.

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HR compliance made easy, with SOP software for small business in Australia

Multisite and franchise businesses have been in the news a lot over the last couple of years; unfortunately for the sector this has largely been to report yet another HR compliance breach. Do not take the risk of one of your franchisees underpaying staff or creating an unsuitable working environment. Keep your expectations clear, get sign-off from all franchisees and give them the tools needed to comply with their obligations – Work Central’s Standard Operating Procedure software makes all this a breeze.

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Operate your teams in perfect harmony

Create step-by-step procedures to ensure your employees are maintaining the level of quality you expect within your brand. Capturing, storing and refining your organisation’s policies creates a go-to resource for all team members to adhere to so you can rest assured your staff are putting their best foot forward.

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Working from home without compromising quality

Since early in the year 2020, the number of staff working remotely is greater than ever, reinforcing the requirement to have a solid set of procedures in place that can be accessed regardless of location. Policies and procedures are constantly subject to change and the ability to notify staff immediately is paramount to giving your employees and clients the security they deserve.

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Work

Mobile accessibility via auditing app

Using your custom branded Op Central mobile application (iOS and Android), your teams will never be more than a few seconds away from the People Central tools and resources that they need. We apply similar technology for our Learn Central, Work Central, Audit Central and Connect Central software solutions.

Get in touch

For more information about how People Central can revolutionise your organisation’s HR management procedures, please don’t hesitate to contact us.

Work Central

Standard Operating Procedure (SOP) Software in Australia

This is a limited feature list, schedule a live demo to discover how Work Central's standard operating procedure (sop) software in australia can help your business.

SPOT (Single Point of Truth) instructional content

Tick   Sync all instructional content between your ops manuals, SOP's learning modules, employee handbooks using our revolutionary SPOT (Single Point of Truth) approach to instructional content.

Online operations manuals

Tick  Dynamic, mobile app accessible operations manuals to store all of your SOP's, policies, procedures, best practices, playbooks, recipes, and anything else to drive consistent operational excellence across all levels of your business.

Policy update notifications

Tick  Automatically notifies all staff when relevant policies, procedures or best-practice instructional content is updated.

Forced re-training when instructional content is updated

Tick  When content is marked as required reading for selected user groups, you can force them to do micro re-training when that content is updated.

Auto-translation of your SOP and policy content to 100+ languages

Tick  Maximises accessibility for your global business and multi-cultural workforce with the world's most advanced content translation engine.

Policy compliance reporting

Tick  Cut your policy compliance data by brand, country, region, state, topic, role, location, age, gender and any basis you like to truly understand any risks that the business may encounter.

Included in every package

Tick  Schedule a live demo to discover more!

  • Custom branded portal and mobile app (iOS & Android)
  • Internal news feed and blog
  • First-class support team and account managers based in Australia
  • Integration capabilities with thousands of leading software platforms
  • Franchise ready with full multi-site support
  • Industry leading data security
  • 99% system uptime guarantee

Enterprise Learning Management Software for Your Business in Australia

Learn Central

Keep your instructional content consistent and up to date across the board, with Ideagen Op Central’s revolutionary enterprise learning management system in Australia.

Learn More

People & Culture HR Management Platform

People Central

Recruit, onboard, engage and support your people throughout their entire employment lifecycle, with our intuitive HR management system in Australia.

Learn More

Forms, Checklists and Auditing Software

Audit Central

Forms, audits and surveys to help you reduce risk, manage incidents and improve operations – all in one user-friendly platform.

Learn More

All-in-One Franchise Management System

Connect Central

Gain a comprehensive overview of your entire franchise network, individual performance levels and internal operations, with this all-in-one franchise management system.

Learn More

Standard Operating Procedures Australia

SOP stands for "standard operating procedures" which includes the policies, procedures and generally accepted best practice principals which govern the way a business or organisation operates every day.

Organised and Searchable

Keep your content beautifully organised into separate manuals with infinite sections and sub-sections. Everything is searchable to ensure that it's only a finger tap away at any time.

Secure Permission Control

Optional access restrictions will ensure that the right policies and procedures are visible to the right sets of eyes - and anything more private will remain that way!

Mobile Sign-off Process

When you update a policy or procedure, all users that it has been marked required reading for will be notified and required to sign-off to confirm that they have read and understood it.