Unlock your operation.
Unleash your potential.

The multi-site restaurant management system with everything you need to power your operations.

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Website QSR

Trusted by leaders in QSR.

Eliminate unpredictability.

Built for multi-site venues, Op Central handles every policy, procedure, operations manual, best practice, notification, and update with one single source of truth mapped across your entire operation. Custom reports visualise data, and the first step to driving continuous improvement in your outlets.

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We take your operation, and scale it.

It's easy to deliver consistent customer and employee experience with a platform built for scale.

Automatic policy notifications with optional recurring reminders notify team members of updates to ensure every outlet is delivering consistently.

Integrated flexible and engaging learning assessments with mobile accessibility make compliance training a breeze, and auto-mapping of content ensures no one misses a beat.

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Increase your margins with auditing.

A beautiful platform with easy-to-use interface to audit for OH&S, quality control, and customer feedback, incident reporting, support tickets, and more. Area managers and quality control personnel easily maintain quality control through on-site mobile app-based audits/checklists and real-time reporting.

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Competency management and certification.

In the QSR industry today, it’s harder than ever to attract and retain talent. Invest in your team, and their training, and ensure staff are empowered to carry out duties with adequate skills and knowledge. Ensure sign-off and certification in training and instructional content to improve retention (and your reputation) in the competitive QSR market.

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A transparent view of your business.

Getting a real-time view of operations, compliance, and finance for your business is critical to enable you to make informed decisions fast. Integrations with Xero and MYOB keep track of critical financial information, along with other documentation such as lease agreements, insurance policies, licenses, etc. Expiry notifications ensure critical dates aren't missed and your operational metric dashboard will be your visual guide for progress.

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"Ideagen Op Central's system helps us to support our franchisees in an efficient and scalable manner. I recommend it to any business looking to team up with a smart and proven system that delivers results across multi-unit operations."


Degani

Darren Lane

FORMER CEO
DEGANI

"The whole self-auditing process only takes a few minutes and it allows us to maintain the highest standards in cake presentation, covid-safe practices and anything else that we need to help our franchisees with."



Cheeckscake

Ken Roseberry

CEO
THE CHEESECAKE SHOP

"All of our training materials, policies, procedures and best practices are all in one place. Ideagen Op Central has greatly reduced the risks of non-compliance."



Fonda

Tim McDonald

FOUNDER AND CEO
FONDA MEXICAN

"Ideagen Op Central allows us to remotely connect and keep our franchisees up to date with all communications, eliminating any barriers that they may experience"



Laporch

Adrian Giannarelli

DIGITAL MARKETING OFFICER
LA PORCHETTA

FAQ's

What is Op Central?

Op Central is the #1 all-in-one compliance management platform that centralises and transforms your operations. It helps to eliminate human error and improve efficiencies across your entire network.  Find out why multi-site business leaders love Op Central.

Who is Op Central suitable for?

Multi-site businesses from 5 to 50,000 locations will benefit from Op Central, no matter if they are company owned or franchised. Op Central has been built specifically with multi-site management in mind and we solve the problems that larger businesses encounter every day.

Why is Op Central the best choice for my QSR business?

The QSR industry faces some of the greatest hiring and staff retention challenges of any Australian industry. With Op Central's people management module - inclusive of recruiting, onboarding, staff surveys, forms and more - hiring and retention challenges are a thing of the past. Additional Op Central features that address challenges in the QSR industry include:

Full-scale LMS to ensure staff are properly skilled and trained

Dynamic operations manuals with automatic policy updates to ensure compliance and understanding with your high operating standards-

Quality control is easily achievable with advanced auditing tools and greater location insights

How secure is my data?

Data security is critical to us. Our in-house development team holds ISO:27001 and ISO:9001 certifications ensuring your valuable intellectual property is safe within the secure confines of our cloud infrastructure. More information about our data security management protocols is available upon request.

How does onboarding work?

Our dedicated Australian based Customer Success team will build out a tailored onboarding plan. Our easy implementation plans ensures you and your teams are up and running and launching on time.

I have multi-lingual teams, how does this work?

When you create content in Op Central, it is auto-translated into more than 100 languages, ensuring that any staff members can access it at any time regardless of what their preferred language is.

Is there a minimum or maximium number of users?

No. We scale with you. We've started with businesses as small as 5 users, and worked and growth with businesses with thousands of team members stretching across the globe.

Do I need to purchase all the modules?

Absolutely not. Op Central is built specifically to solve the problem your business has right at this moment. So if you need to focus just on your operations, or perhaps right now you need to lean into auditing, or maybe it's just training of your teams, we can work with you to ensure you focus on the areas that's right for your business.

My business has multiple brands, is there a way to manage this?

Yes! Op Central has a multi-brand feature where you will have one portal and show different branding and materials to users based on which brand they are associated with.

What about customer support?

We don't have an NPS of 100 by chance! We're here to help. Op Central has been developed with optimal user experience in mind, and our 5 start Google reviews prove it! It's unlikely that you'll need a hand with anything, but if you do, we have a great Australian based support team on standby ready to lend a hand.