Security & Compliance

Overview

Op Central is committed to being an effective partner in customer data security through its Information Assurance program. Encompassing Information Security, Data Privacy and Legal compliance, this program affirms Op Central’s commitment to the protection of information assets as part of its duty to its clients, users, business partners and third parties, and to ensure regulatory requirements are met.

ISO 9001:2015 Certified

ISO 9001 specifies the requirements for establishing, implementing, maintaining and improving a quality management system (QMS), drawing on the plan-do-act-check model and risk-based thinking to create a framework for organizational improvement. The QMS demonstrates Op Central’s commitment to quality outcomes across all aspects of our organization.

ISO 27001:2013 Compliant, Pending Certification

ISO27001 specifies the requirements for establishing, implementing, maintaining and improving a rigorous security program, which includes the development and implementation of an Information Security Management System (ISMS). The ISMS defines how Op Central manages security in a holistic and comprehensive manner and we are compliant, pending Certification.

EU GDPR Compliant

On May 25, 2018, a new privacy law called the General Data Protection Regulation (GDPR) came into effect. It protects European Union data subjects’ fundamental right to privacy and the protection of personal data. It introduces robust requirements that raise and harmonize standards for data protection, security, and compliance. 

HIPAA Compliant

HIPAA, the Health Insurance Portability and Accountability Act, sets the standard for protecting the security and privacy of Protected Health Information. Protected Health Information includes a very wide set of personally identifiable health and health-related data. 

STAR Self-Assessment

Cloud Security Alliance (CSA) is a not-for-profit organization with a mission to promote the use of best practices for providing security assurance within Cloud Computing, and to provide education on the uses of Cloud Computing to help secure all other forms of computing. Op Central has completed the the Cloud Security Alliance STAR Self-Assessment.

Frequently Asked Questions

Absolutely! We have a team of specialists here in our Melbourne office ready to give you a live walkthrough and answer any questions that you may have about the product, pricing or anything else.

Op Central has been engineered from the ground up to not only be the most feature-rich, comprehensive platform of it’s kind in the world – but also the easiest to use!
You do not need to be a tech-savvy genius to get full value from using Op Central, in fact many of our clients have never used a system like this before and have no trouble picking it up fast!

We accept Visa, Mastercard and American Express. We do not accept PayPal. At this time, we only accept payments online. We will not be able to accept purchase orders or orders over the phone. All of our payments follow AUD pricing.

We are constantly working to upgrade the Op Central product suite, so that all of our products deliver the best possible outcomes for you and your business.

Product updates are completely free of charge, and are typically released every 2 weeks.

Sometimes these new releases are minor (i.e. bug fixes or user experience upgrades) and sometimes they are major with new functions and features.

Yes, you don’t need to select all of your product options now.

For example: If you’d like to get started with Policy Central to get all of your SOP’s in order first; you can always add any of the other products (e.g. Audit Central) later on to improve the reporting of compliance.

We take data security very seriously. Our servers are hosted in a world class data center that is protected by biometric locks, 24-hr surveillance and other measures. We ensure that our systems are always up to date with the latest security patches and we are frequently upgrading our security functions as industry best-practices continue to evolve. We use SSL encryption to keep your data safe. As a business Vortilla’s business systems, processes and best practices are certified to the ISO 9001:2015 standard.

You do! At all times, you own 100% of your data! We want you to stay with Op Central because it adds value to your business and you love it! Not because you’re being held hostage with your valuable data in our system. If you ever need to, you can export your information any time.

Yes, we offer tailored pricing to match the often unique needs of our enterprise level clients. For more information on this, please get in touch on sales@opcentral.com.au.

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